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CBDT resolves more than 46,000 public grievances and 7,000 grievance appeals between December, 2022 till July, 2023

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CBDT resolves more than 46,000 public grievances and 7,000 grievance appeals between December, 2022 till July, 2023 under Special Campaign 2.0 for Swachhata and disposal of pending matters

Special Campaign 3.0 of CBDT to begin from 2nd October, 2023

The Government of India undertook Special Campaign 2.0 for Swachhata in Government offices and disposal of pending matters from 2nd October, 2022 to 31st October, 2022. Central Board of Direct Taxes (CBDT) along with subordinate offices of Income Tax Department enthusiastically participated in the Special Campaign 2.0.

To carry forward the spirit of the Special Campaign 2.0, CBDT resolved to further continue the positive steps taken for resolution of public grievances during the campaign. As part of the same, the Department resolved more than 46,000 public grievances on CPGRAMS portal and disposed of around 7,000 grievance appeals from December, 2022 till July, 2023.

Under the Special Campaign 2.0, a new initiative called HARIT Aaykar (Hariyali Achievement Resolution by Income Tax Department), aimed at increasing green cover, was launched by the Chairman, CBDT, Shri Nitin Gupta on 31st October, 2022, by planting and inaugurating the Aaykar Aranya, a series of micro forests, near Attari, on the India-Pakistan border. He had exhorted the officers and officials of the Department to work towards achieving the objectives of HARIT Aaykar, to increase green spaces and create micro-forests in and around Income Tax Department's buildings and other public areas.

Accordingly, under the HARIT Aaykar campaign, 103 micro forests were created between December, 2022 and July, 2023. These micro-forests planted across India, cover an area of more than 1.5 lakh sq.ft. The efforts of the Department were highlighted through the official social media handles of the Department and on an average, about 4 tweets per month were done with the hashtag #HARIT_Aaykar. Further, the Department has taken the initiative to welcome all dignitaries in official events with potted plants or stalk of flower wrapped in biodegradable material.

While continuing the ongoing campaign, the CBDT is gearing up for the Special Campaign 3.0 which shall commence on 2nd October, 2023.  

Press release

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